Table of Contents
Foreword by Leif Edvinsson
| I. | A Bold Awakening Managing in the 'World Trade of Ideas' Transform while Successful The Case for Knowledge Innovation® The Momentum of Knowledge Management |
| II. | Kaleidoscopic Dynamics Fundamental Management Trends - From Information to Knowledge - From Bureaucracies to Networks - From Training/Development to Learning - From Local/national to Transnational - From Competitive to Collaborative Strategy - 5th Generation Enterprises |
| III. | Wellsprings Timelines Hindsight Insight |
| IV. | Emerging Community of Knowledge
Practice Convergence of Perspective Simultaneous Transformation |
| V. | Innovation as a Value System Gauging the Organization Coming Together Transition from Chain to an Integrated System Ken of Innovation in Practice - Analog Devices Redefining the Boundaries of the Enterprise Where Does One Begin? |
| VI. | An Innovation Management™
Architecture Knowledge Economics Knowledge Networks Knowledge Workers Knowledge Processes Knowledge Processing Technology |
| VII. | A Knowledge Innovation®
Assessment - Internal Capabilities Chief Officer Performance Measures Research/Education/Development Distributed Learning Network Intelligence Market Positioning |
| VIII. | A Knowledge Innovation®
Assessment - External Integration Knowledge products and services Collaborative Market Penetration (i.e., alliances) Market Image Campaign Leadership Competencies Cyberspace |
| IX. | Customers as a Source of Knowledge New Customer Intimacy Innovating with the Customer Knowledge Economy Innovation Twist Profile of Customer Innovation |
| X. | Prospectus for the Future Sample Managerial Truths Foresight Toward Managerial Standards |
What is Ken?
From the dictionary:
ken v. 1. To know (a person or thing). 2. To recognize. 3. To descry
(i.e. discern something difficult to catch sight of; discover through careful observation
or investigation); to have an understanding of something.
n. 1. Perception; understanding. 2.a. Range of vision. b. View; sight; to make known.
