David J. Skyrme and Debra M. Amidon, Journal of Knowledge Management, Vol 1 No. 1, pp.15-26 (September 1997)
Abstract
"For most companies the immediate challenge is to create a knowledge-based business
which can capitalize on the opportunities afforded by the emerging knowledge economy. This
includes the challenge of gaining acceptability within the organization of the theory and
practice of Knowledge Management. It also includes the challenge of institutionalizing the
Knowledge Management process, with attention to both sharing existing knowledge and
creating and commercializing new knowledge".
Contents Outline
Introduction.
Learning from the research - three new aspects of the knowledge agenda.
Opportunities and challenges - how companies are getting benefits from better
knowledge management. State-of-Practice: sharing of existing knowledge and creation of
new.
State-of-Theory: Its relevance and how it helps gain practical insights.
The Leaders vs. Laggards
Critical Success Factors - seven factors that consistently contribute to success.
Levers of Change.
Cross-Industry benchmarking at Dow.
Challenges for the Future.
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