We work with you to create profiles along the following dimensions:

• Core Strategy
• Change factors
• Performance measures
• Organization Structure/Culture
• People Motivation/Leadership
• Cross-Boundary Processes
• Information Technology
• Results-to-Date

Each profile will assess your existing strategy against your business objectives and "world-class" exemplars. The outcome will be a viable set of strategies that increases your score on the appropriate Knowledge Innovation^® standards.

Exemplary Profiles
In developing our profiling techniques, we have begun to compile examples of exemplary practices. Our Exemplary Profiles of Customer Innovation include:

• Steelcase Inc. - 300 per cent reduction in customer project cycle time
• Hoechst-Celanese - retargeting products and services
• Nortel - achieving reductions in time-to-market

If you have candidates who should be featured as Profiles of Customer Innovation, please let us know.